Terms of service
Terms of Service
Effective Date: April 19, 2026
These Terms of Service (“Terms”) govern your access to and use of the No Gum website, including any purchases made through the website, any content, features, services, communications, and any related policies referenced in these Terms.
By accessing or using the website, creating an account, placing an order, uploading or submitting content, or otherwise interacting with No Gum, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the website or purchase products from us.
For purposes of these Terms, “No Gum,” “we,” “us,” and “our” refer to NOG / NO GUM, and “you” and “your” refer to any user, visitor, customer, creator, purchaser, or other person using the website.
1. Eligibility
You must be at least the age of majority in your state or jurisdiction of residence, and have the legal capacity to enter into a binding agreement, to use this website or place an order through it. By using the website, you represent and warrant that you satisfy these requirements.
2. Changes to These Terms
We may update or modify these Terms at any time in our sole discretion. The updated version will be posted on this page with a revised Effective Date. Your continued use of the website after updated Terms are posted constitutes your acceptance of the revised Terms.
3. Additional Policies Incorporated by Reference
These Terms incorporate by reference our:
- Privacy Policy
- Shipping Policy
- Return / Final Sale Policy
- Third-Party Fulfillment Notice
- Any other posted policies, notices, or product-specific terms applicable to specific products, promotions, drops, creator submissions, or services
If there is a conflict between these Terms and a more specific posted policy, the more specific posted policy will control for that specific issue unless otherwise stated.
4. Products and Availability
All products displayed on the website are subject to availability. We reserve the right to modify, discontinue, limit, or remove any product, collection, design, description, price, or offering at any time without notice.
We make reasonable efforts to accurately display product descriptions, colors, sizing, images, mockups, and other listing details. However, actual products may vary from what appears on your screen due to device settings, garment manufacturing differences, print placement, production tolerances, or other factors. Minor variations will not be considered a defect.
5. Orders; Acceptance; Refusal
Your submission of an order is an offer to purchase. All orders are subject to acceptance by No Gum. We reserve the right, in our sole discretion, to refuse, limit, cancel, or reject any order for any lawful reason, including:
- suspected fraud or unauthorized activity
- pricing, listing, or inventory errors
- suspected resale abuse
- suspected policy abuse
- product availability issues
- shipping restrictions
- legal or compliance concerns
- suspected infringement or brand risk
- payment or platform risk flags
If we cancel an order after payment has been processed, we will issue a refund for the canceled portion of the order.
6. Pricing; Billing; Taxes
All prices are displayed in [USD] unless otherwise stated. Prices, product descriptions, promotional offers, and availability are subject to change without notice.
You agree to provide current, complete, and accurate purchase, payment, shipping, and contact information. By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.
Applicable sales tax, use tax, VAT, duties, import fees, or similar charges may be added where required by law. You are responsible for any taxes, duties, customs charges, brokerage fees, or similar amounts not collected by us at checkout.
7. Payment Processing
Payments may be processed by third-party payment processors. By submitting an order, you authorize No Gum and its payment providers to charge the total order amount, including applicable taxes, shipping charges, and any other disclosed fees, to your selected payment method.
We are not responsible for errors, outages, delays, declines, charge holds, or service interruptions caused by third-party payment processors, banks, card issuers, or payment networks, except as required by applicable law.
8. Third-Party Printing, Fulfillment, and Shipping
No Gum may use third-party service providers to print, manufacture, process, package, fulfill, and ship products on our behalf. By placing an order, you acknowledge and agree that No Gum may share information reasonably necessary to process, fulfill, support, and deliver your order with such providers, subject to our Privacy Policy and applicable law.
Use of third-party fulfillment partners does not guarantee specific production or delivery times. Any production, shipment, or delivery timeline is an estimate unless expressly stated otherwise in writing.
9. Shipping and Delivery
Shipping and delivery estimates are not guaranteed unless expressly stated otherwise in writing. Delivery timelines may be affected by production volume, carrier operations, weather, holidays, customs processing, supply chain disruptions, force majeure events, and other conditions beyond our reasonable control.
You are responsible for providing a complete and accurate shipping address. No Gum is not responsible for delays, misdeliveries, losses, or additional costs caused by inaccurate, incomplete, outdated, or undeliverable customer-provided address information.
If a package is returned due to an address issue, refusal, or failed delivery attempt, we may, in our sole discretion, offer reshipment at your expense, store credit, or no remedy except where required by law.
10. Final Sale Policy
Except as otherwise expressly stated in our posted policies or as required by applicable law, all sales are final. We do not accept returns, exchanges, or cancellations for reasons including but not limited to:
- change of mind
- buyer’s remorse
- incorrect size selected by the customer
- incorrect color selected by the customer
- preference-based dissatisfaction
- minor print or garment variations
- minor differences between digital mockups and the finished product
Please review your order carefully before purchase.
11. Damaged, Defective, Incorrect, or Materially Misprinted Items
If you believe you received an item that is damaged, defective, incorrect, or materially misprinted, you must contact us at supportatnogum@gmail.com within 7 days of delivery and provide:
- your order number
- a description of the issue
- clear photos of the product
- photos of the packaging, where relevant
Claims are reviewed on a case-by-case basis. If we determine, in our sole discretion and subject to applicable law, that a claim is valid, we may provide one of the following remedies:
- replacement
- store credit
- refund to the original payment method
- another commercially reasonable remedy
We reserve the right to request additional information, require return of the item, request destruction confirmation, or deny claims that are unsupported, untimely, abusive, fraudulent, or based only on minor variations inherent in the production process.
12. Promotions, Discount Codes, and Limited Drops
Promotions, discount codes, limited drops, giveaways, contests, and special releases are subject to any additional posted rules and may be modified, suspended, or terminated at any time in our sole discretion.
Discount codes:
- may have expiration dates
- may be limited to one use per customer
- may exclude certain products or collections
- may not be combined unless expressly stated
- may be canceled if used improperly, fraudulently, or contrary to stated terms
13. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us promptly of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate any account for suspected fraud, abuse, unauthorized activity, or violation of these Terms.
14. Intellectual Property
All content on the website, including text, graphics, logos, icons, product names, designs, images, audio, video, site layout, branding, and other materials, and all related intellectual property rights, are owned by No Gum or its licensors and are protected by applicable intellectual property laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website for personal, non-commercial shopping use only.
You may not, without our prior written consent:
- reproduce, distribute, modify, adapt, publish, display, sell, license, or create derivative works from website content
- scrape, crawl, harvest, or extract data from the website
- use our trademarks, trade dress, designs, or branding in a way likely to cause confusion
- use our content for commercial exploitation, AI training, resale, or competitive purposes except as expressly permitted by law
15. User Submissions, Creator Content, and Intellectual Property Compliance
If you submit, upload, provide, propose, tag us in, send to us, or otherwise make available any artwork, design, image, graphic, slogan, phrase, photograph, video, review, comment, or other content for use on or in connection with No Gum products, listings, promotions, marketing, or services (“User Content”), you represent, warrant, and agree that:
- you own or control all rights necessary to submit the User Content and to authorize No Gum to use, reproduce, modify, adapt, display, market, manufacture, distribute, advertise, publish, and sell products or materials incorporating that User Content;
- your User Content does not and will not infringe, misappropriate, dilute, or otherwise violate any copyright, trademark, trade dress, patent, right of publicity, right of privacy, moral right, contractual right, or other proprietary or intellectual property right of any third party;
- your User Content is not based on, derived from, modeled after, intended to evoke, or confusingly similar to any third-party character, mascot, logo, trade dress, product appearance, brand identifier, celebrity, public figure, fictional character, or other recognizable third-party property unless you have obtained all required written licenses, permissions, releases, and consents and have provided them to No Gum in advance;
- your User Content is not false, misleading, defamatory, obscene, unlawful, fraudulent, abusive, deceptive, threatening, harassing, or otherwise objectionable;
- you will, upon request, promptly provide documentation reasonably satisfactory to No Gum showing your ownership, authority, license, permission, release, or other rights in the User Content, including source files, creation records, assignments, licenses, and releases;
- No Gum may, in its sole discretion, reject, remove, disable, suspend, refuse to publish, refuse to manufacture, refuse to fulfill, refuse to sell, or permanently ban any User Content or related listing at any time, with or without notice, for legal, business, trust and safety, brand, platform, payment, insurance, or policy reasons; and
- you remain solely responsible for your User Content and for any claims, losses, liabilities, damages, or expenses arising from or related to it.
If you submit User Content to us, you grant No Gum a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, market, and otherwise exploit that User Content in connection with our business, website, products, operations, and promotional activities, subject to any separate written agreement between you and No Gum.
No Gum is under no obligation to review User Content before use or publication, but may do so in its sole discretion.
16. Intellectual Property Complaints; Takedowns; Repeat Infringers
No Gum respects intellectual property rights and reserves the right to investigate and respond to notices, complaints, claims, or allegations that any content, product, listing, design, or material available through the website infringes or violates the rights of any third party.
We may, in our sole discretion and without prior notice:
- remove or disable access to allegedly infringing content;
- suspend or terminate accounts;
- cancel listings, collaborations, or pending transactions;
- withhold publication or fulfillment of products;
- request proof of rights, licenses, releases, or ownership; and
- comply with legal requests, takedown notices, court orders, platform requirements, card-network requirements, insurer requirements, or marketplace requirements.
No Gum may terminate or restrict access for repeat infringers or for users who repeatedly submit content that creates legal, operational, payment, platform, or reputational risk.
Copyright and IP Complaint Contact
If you believe content on the website infringes your rights, contact us at:
Email: supportatnogum@gmail.com
Subject Line: IP Complaint / Copyright Notice
Mailing Address: [Insert Business Address]
Your notice should include enough detail for us to identify the content at issue, the basis of your claim, your contact information, and any information reasonably necessary for us to investigate and ample time to correct.
17. Prohibited Conduct
You agree not to:
- use the website for unlawful, fraudulent, or deceptive purposes
- interfere with or disrupt website functionality, servers, or security
- attempt unauthorized access to systems, accounts, or data
- use bots, scrapers, automation, or other tools to access the site in an abusive manner
- submit false claims, false chargebacks, or false defect reports
- impersonate any person or entity
- violate intellectual property, privacy, publicity, or other rights
- upload malware, malicious code, or harmful content
- manipulate reviews, ratings, testimonials, or customer feedback in a deceptive manner
- submit, upload, request, promote, or cause No Gum to manufacture, market, or sell any content or product that copies, imitates, references, evokes, or is substantially similar to a third party’s copyrighted work, trademark, trade dress, logo, mascot, character, branded aesthetic, or protected likeness without documented rights and prior written approval from No Gum
18. Communications
By placing an order or contacting us, you consent to receive communications from us electronically, including order confirmations, shipping notifications, customer service responses, policy updates, and other transactional communications.
If you separately opt in to marketing emails or SMS, you agree that such communications will be governed by the terms of that opt-in and any applicable consent language presented at the time of signup.
19. Disclaimer of Warranties
To the fullest extent permitted by law, the website and all products, content, and services made available through it are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied, except as expressly stated by No Gum in writing.
To the fullest extent permitted by law, No Gum disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Nothing in these Terms is intended to exclude, limit, or disclaim any warranty or consumer protection right that cannot lawfully be excluded, limited, or disclaimed.
20. Limitation of Liability
To the fullest extent permitted by law, No Gum and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, vendors, fulfillment partners, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost savings, loss of goodwill, business interruption, or data loss, arising out of or relating to:
- your use of or inability to use the website
- any product purchased through the website
- shipping delays or delivery failures
- third-party payment, printing, fulfillment, platform, or carrier issues
- errors, interruptions, or inaccuracies on the website
To the fullest extent permitted by law, No Gum’s total aggregate liability arising out of or related to any claim, order, or product will not exceed the amount actually paid by you to No Gum for the specific product or order giving rise to the claim.
21. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless No Gum and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, vendors, fulfillment partners, and service providers from and against any claims, demands, liabilities, damages, judgments, settlements, penalties, fines, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- your use of the website
- your breach of these Terms
- your fraud, chargeback abuse, or unlawful conduct
- your User Content
- your violation of any law or third-party right
Without limiting the foregoing, you specifically agree to defend, indemnify, and hold harmless No Gum and its owners, officers, directors, employees, contractors, printers, fulfillment partners, service providers, agents, affiliates, successors, and assigns from and against any claims, demands, notices, takedowns, investigations, disputes, actions, liabilities, damages, judgments, settlements, penalties, fines, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- your User Content;
- any allegation that your User Content infringes, misappropriates, dilutes, or otherwise violates any third-party rights;
- your failure to obtain required licenses, permissions, releases, or consents; or
- your breach of the representations, warranties, or obligations in these Terms.
No Gum may assume exclusive control of the defense and settlement of any matter subject to indemnification, and you agree to cooperate fully in that defense.
22. Force Majeure
No Gum will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, severe weather, fire, flood, earthquake, war, terrorism, civil unrest, labor shortage, carrier disruption, supply chain failure, internet outage, software failure, payment network failure, government action, epidemic, pandemic, customs delay, or other force majeure events.
23. Privacy
Your use of the website and any purchases made through it are also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect information.
24. Termination
We may suspend, restrict, or terminate your access to the website, cancel orders, remove content, or refuse service at any time, with or without notice, if we believe you have violated these Terms, engaged in fraud or abuse, created risk or liability for No Gum, or acted unlawfully.
The provisions of these Terms that by their nature should survive termination will survive, including provisions relating to intellectual property, licenses, disclaimers, limitation of liability, indemnification, disputes, and governing law.
25. Governing Law and Venue
These Terms and any dispute arising out of or relating to the website, any order, or any product purchased from No Gum will be governed by the laws of the State of California, without regard to conflict-of-laws principles.
Any action not subject to arbitration, if arbitration is used, or any action for which arbitration is unavailable, shall be brought exclusively in the state or federal courts located in Riverside, CA, and you consent to the personal jurisdiction and venue of those courts.
26. Optional Arbitration and Class Action Waiver
Use this section only after attorney review for your state and checkout flow.
Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any purchase from No Gum shall be resolved by binding individual arbitration, except that either party may bring an individual action in small claims court if eligible.
You and No Gum each agree that:
- arbitration will be conducted on an individual basis only;
- class actions, class arbitrations, and representative proceedings are waived to the fullest extent permitted by law; and
- the arbitrator shall have exclusive authority to resolve disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration provision, except for any claim that the class action waiver is unenforceable.
Arbitration shall be administered by [AAA / JAMS] under its applicable consumer rules, unless the parties agree otherwise.
If this arbitration provision is found unenforceable in whole or in part, the remainder of these Terms will remain in effect to the fullest extent permitted by law.
27. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
28. No Waiver
Our failure to enforce any right or provision of these Terms will not operate as a waiver of that right or provision.
29. Entire Agreement
These Terms, together with any policies and notices incorporated by reference, constitute the entire agreement between you and No Gum regarding your use of the website and your purchases from us, and supersede any prior or contemporaneous understandings, communications, or proposals relating to the same subject matter.
30. Contact Information
Questions about these Terms or any order-related issue may be directed to:
No Gum
Email: supportatnogum@gmail.com